Cumulus Billing delay
Informational
November 03, 12:16am
Cumulus Billing delay
Status: closed
Date:
October 30, 5:34pm
End:
November 03, 12:16am
Duration: 3 days 6 hours 42 minutes
Affected Components:
Sherweb Hosted Services
Cumulus Portal
General
Update
October 30, 5:34pm
October 30, 5:34pm
Our billing process is currently experiencing delays due to a platform infrastructure issue. We are actively working to resolve this as quickly as possible. Invoices might be generated late for October 30th 2023.
Thank you for your patience and understanding.
Resolved
November 03, 12:16am
November 03, 12:16am
General services are now working normally again. All issues have been resolved.