Failing outbound calls from Managed Teams Voice & UCaaS

Incident
September 14, 10:21am

Failing outbound calls from Managed Teams Voice & UCaaS

Status: closed
Start: September 14, 9:34am
End: September 14, 10:21am
Duration: 47 minutes
Affected Components:
Sherweb Hosted Services Cloud PBX Pulsar360 UCaaS - Managed Teams Voice MS Teams Connector
Update

September 14, 9:34am

September 14, 9:34am

Earlier this morning between 9:34AM and 10:21AM Eastern Standard Time, some Managed Teams Voice and UCaaS customers may have experienced issues placing outbound calls from the Teams client.  UCaaS and MTV customers who had regular VoIP SIP phones were not affected.

Resolved

September 14, 10:21am

September 14, 10:21am

The issue has been resolved.