Some customers are not receiving their Multi-factor Authentication code
Incident
August 21, 4:25pm
Some customers are not receiving their Multi-factor Authentication code
Status: closed
Start:
August 21, 3:47pm
End:
August 21, 4:25pm
Duration: 37 minutes
Affected Components:
External Marketplace Services
QuickBooks Online
Canada
Investigating
August 21, 3:47pm
August 21, 3:47pm
Some customers are not receiving their Multi-factor Authentication code. Our engineering team is currently looking into this issue as we'll you posted on our progress.
Resolved
August 21, 4:25pm
August 21, 4:25pm
Our engineering team have deployed a fix which we've confirmed has fixed the issue and that the codes should be received without issue. Thank you for bearing with us.