Potential issue detected on our services

Incident
August 21, 3:42am

Potential issue detected on our services

Status: closed
Start: August 21, 1:00am
End: August 21, 3:42am
Duration: 2 hours 42 minutes
Affected Components:
Sherweb Hosted Services General Microsoft Exchange Microsoft Sharepoint Performance Cloud Exchange 2013 Canada Canada Performance Cloud VMware – Montreal, Canada Cloud Servers – Montreal, Canada Veeam Cloud Backup and Recovery - Montreal, Canada
Update

August 21, 1:00am

August 21, 1:00am

A possible issue affecting multiple services has been detected.

Symptoms include:  Unavailability to those services.

Our system administrators are investigating to determine the cause and potential impact.

Please check back with this status page for developments regarding this issue.
Thank you for your patience. Our apologies for any inconvenience caused.

Best regards,
The Sherweb Technical Support Team

Resolved

August 21, 3:42am

August 21, 3:42am

All the impacted services are now working normally again. All issues have been resolved.