Hosted Services Monthly Maintenance

Scheduled
May 02, 9:30am

Hosted Services Monthly Maintenance

Status: closed
Start: May 02, 9:00am
End: May 02, 9:30am
Duration: 29 minutes
Affected Components:
Sherweb Hosted Services M365 backup powered by Veeam Canada East 1 United States East 1 General General Self-Service Portal Self-Service Portal Veeam Cloud Connect Veeam Cloud Connect
Update

May 02, 9:00am

May 02, 9:00am

Dear customers and partners,

As part of our commitment to providing high-quality services, we regularly update our infrastructure
components to fix bug, improve performance and security and add new features. A Maintenance has been
planned, please read the maintenance schedule details carefully.

Scheduled date and time EDT (-4 UTC) :
Tuesday, May 2 at 9:00 AM

Duration of maintenance :
2 hours

Maintenance impact :
- Running restore jobs will be interrupted and the end-users will have to restart them.
- Running backup jobs will be interrupted and restarted by us.
- For those using the Veeam Explorers for Microsoft Exchange, OneDrive, SharePoint and teams, you will have to update those to the latest version.

Maintenance type :
Version update to 7.0.0.3007

Note :
Our apologies for any inconvenience these updates might cause. If you have any questions or concerns
please do not hesitate to contact us.

Best Regards,
The Sherweb Team

Resolved

May 02, 9:30am

May 02, 9:30am

Maintenance completed.

The services are back to normal state.